Privacy Policy

Privacy Policy

This Privacy Policy explains how SN’RKY 171™ / snarky171designs collects, uses, stores, shares, protects, and manages personal information when you visit snrky171.com, place an order, create or access an account, contact us, subscribe to communications, or interact with our website and services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

This website is operated by SN’RKY 171™ / snarky171designs.

Our website address is:

snrky171.com

For privacy questions, requests, or concerns, contact us at:

grit@snrky171.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through this website and related business activities, including:

• browsing the website;
• creating or using a customer account;
• placing an order;
• making a payment;
• contacting customer support;
• subscribing to emails or updates;
• submitting forms;
• interacting with website features, cookies, analytics, security tools, and third-party services.

This Privacy Policy does not apply to websites, platforms, payment providers, fulfillment providers, or other third-party services that operate independently from SN’RKY 171™. Those third parties may have their own privacy policies and terms.

3. Personal Information We Collect

We may collect personal information directly from you, automatically through website technology, or through third-party services used to operate our store.

Personal information may include:

• name;
• billing address;
• shipping address;
• email address;
• phone number, if provided;
• order details;
• payment-related information;
• account login information;
• customer support messages;
• contact form submissions;
• product preferences;
• IP address;
• device information;
• browser type;
• website usage information;
• cookie and analytics data;
• fraud prevention and security data.

We do not intentionally collect more personal information than reasonably necessary for the purposes described in this Privacy Policy.

4. Payment Information

Payments are processed through secure third-party payment providers, including payment services available through WooCommerce and WooPayments or other payment options shown at checkout.

SN’RKY 171™ does not store complete credit card numbers or full payment card details on this website.

Payment providers may collect and process information such as payment card details, billing information, transaction information, fraud prevention data, and authentication details according to their own privacy policies and security standards.

5. Order and Fulfillment Information

Because SN’RKY 171™ operates a print-on-demand store, order and shipping information may be shared with third-party fulfillment and print providers, including Printify and related print partners, as needed to produce, package, ship, track, replace, or resolve issues with an order.

This may include:

• customer name;
• shipping address;
• product ordered;
• size, colour, and quantity;
• order number;
• shipping method;
• tracking information;
• issue details when a replacement, refund, or damage claim is reviewed.

We share only the information reasonably necessary for fulfillment, shipping, customer service, and order resolution.

6. How We Use Personal Information

We may use personal information to:

• operate and maintain the website;
• process and fulfill orders;
• confirm payments;
• deliver products;
• communicate about orders;
• provide customer support;
• process refunds, replacements, or issue reviews;
• manage customer accounts;
• send account-related messages;
• send subscribed marketing or newsletter communications;
• respond to inquiries or contact form submissions;
• prevent fraud, abuse, unauthorized transactions, and security threats;
• comply with legal, tax, accounting, regulatory, and recordkeeping obligations;
• improve website performance, customer experience, product offerings, and store operations;
• enforce our Terms and Conditions and other store policies.

7. Legal Basis and Consent

Where applicable, we collect, use, and disclose personal information with consent or as otherwise permitted or required by law.

Consent may be express, such as when you subscribe to emails, submit a form, create an account, or place an order. Consent may also be implied where the purpose is clear and necessary to complete a transaction, such as using your shipping address to deliver an order.

You may withdraw consent where legally permitted, but this may affect our ability to provide certain services, process orders, respond to requests, or maintain an account.

8. Marketing Emails and Communications

If you subscribe to marketing emails, newsletters, updates, or promotional communications, we may use your email address to send those messages.

You can unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us at:

grit@snrky171.com

Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as order confirmations, shipping updates, payment notices, password reset emails, customer support replies, or important policy notices.

9. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to support website functionality, security, analytics, account access, shopping cart operation, checkout, preferences, performance, and marketing features.

Cookies may help us:

• keep products in your cart;
• remember site preferences;
• support account login;
• process checkout;
• prevent fraud and abuse;
• understand website traffic and performance;
• improve website experience;
• measure marketing or campaign effectiveness, if applicable.

You can adjust cookie settings through your browser. Blocking or deleting cookies may affect website functionality, cart behaviour, checkout, login, or other features.

10. Analytics and Website Performance

We may use analytics tools to understand how visitors use the website, which pages are viewed, how customers move through the store, and how the website performs.

Analytics data may include device information, browser information, approximate location, pages visited, links clicked, referring pages, and other usage data.

Analytics information is used to improve website performance, product presentation, user experience, and business decisions.

11. Contact Forms and Customer Support

If you contact us through a form, email, social link, or customer support channel, we may collect and store the information you provide, including your name, email address, message content, order details, attachments, and any other information needed to respond.

We use this information to respond to your inquiry, provide support, resolve issues, and keep appropriate business records.

12. Customer Accounts

If customer account features are available and you create an account, we may collect and store account-related information such as your name, email address, addresses, login details, order history, and account preferences.

You are responsible for keeping account login information secure.

If you believe your account has been accessed without authorization, contact us immediately.

13. Comments, Reviews, and User Content

If comments, reviews, ratings, or other public-facing features are enabled, information you submit may be visible to other users or website visitors.

Do not submit personal information in public areas of the website that you do not want others to see.

We may review, moderate, remove, or decline content that is abusive, unlawful, misleading, fraudulent, infringing, offensive, spam-related, or inconsistent with our policies.

14. How We Share Personal Information

We may share personal information with third parties where reasonably necessary to operate the website and business, including:

• payment processors;
• WooCommerce and related commerce tools;
• print-on-demand fulfillment partners;
• shipping carriers;
• email and communication providers;
• website hosting and security providers;
• analytics providers;
• customer support tools;
• fraud prevention services;
• professional advisors, such as accountants, legal advisors, or tax professionals;
• government, regulatory, law enforcement, or legal authorities where required by law.

We do not sell customer personal information as a core business practice.

15. International Processing and Transfers

Because we use online platforms, payment processors, fulfillment providers, hosting services, and other third-party tools, personal information may be processed, stored, or accessed in Canada, the United States, or other countries where our service providers operate.

Privacy laws in those countries may differ from the laws in your location.

By using this website, placing an order, or providing information, you understand that your information may be transferred to or processed in other jurisdictions as needed to operate the website, process payments, fulfill orders, provide support, and comply with legal obligations.

16. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• order history;
• customer service needs;
• refund or replacement requests;
• dispute resolution;
• fraud prevention;
• tax, accounting, and legal recordkeeping obligations;
• security and website administration;
• account management;
• applicable laws and limitation periods.

When personal information is no longer reasonably needed, we will delete, anonymize, or securely retain it according to applicable legal and business requirements.

17. Security Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, copying, use, modification, loss, theft, and misuse.

Security measures may include secure payment processing, access controls, website security tools, account protections, limited access to personal information, and reputable third-party service providers.

No website, payment system, email system, or online service can guarantee absolute security. Customers are responsible for using secure passwords, protecting account access, and contacting us if they suspect unauthorized activity.

18. Privacy Breaches

If we become aware of a privacy breach involving personal information under our control, we will assess the situation and take steps required by applicable law.

Where required, this may include notifying affected individuals, keeping breach records, notifying regulators, and taking reasonable steps to reduce the risk of harm.

19. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• withdraw consent where legally permitted;
• request deletion or limitation of certain information;
• ask how your information is collected, used, shared, and retained;
• ask questions or make a complaint about our privacy practices.

To make a privacy request, contact:

grit@snrky171.com

We may need to verify your identity before responding to a request.

Some information may need to be retained where required for legal, tax, accounting, fraud prevention, dispute resolution, security, or legitimate business reasons.

20. Canadian Privacy Rights

For Canadian users, we aim to handle personal information in a manner consistent with applicable Canadian privacy principles, including accountability, identifying purposes, consent, limiting collection, limiting use, disclosure and retention, accuracy, safeguards, openness, individual access, and challenging compliance.

If you have a privacy concern, contact us first so we can review and respond.

If your concern is not resolved, you may have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy authority.

21. United States Privacy Rights

Depending on your U.S. state of residence and whether applicable legal thresholds are met, you may have additional privacy rights under state privacy laws.

These rights may include the right to know what categories of personal information are collected, the purposes for collection, the categories of third parties with whom information is shared, and the ability to request access, correction, deletion, or limitation of certain data uses.

SN’RKY 171™ does not sell customer personal information as a core business practice.

If you are a U.S. resident and wish to make a privacy request, contact:

grit@snrky171.com

22. California Privacy Notice

This section applies only where California privacy law applies to SN’RKY 171™.

We may collect the following categories of personal information:

• identifiers, such as name, email address, billing address, shipping address, IP address, and account information;
• commercial information, such as products purchased, order history, payment status, and customer service history;
• internet or electronic activity, such as website usage, browser data, device information, and cookie data;
• approximate location information, such as region based on IP address or shipping destination;
• customer communications, such as messages sent to customer support or through contact forms;
• fraud prevention and security information.

We use this information for the purposes described in this Privacy Policy, including order processing, payment, fulfillment, shipping, support, security, fraud prevention, website operation, analytics, legal compliance, and business administration.

We do not knowingly sell personal information as a core business practice. If future tools or advertising features are added that trigger additional California privacy obligations, this Privacy Policy should be updated accordingly.

23. Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us without appropriate consent, contact us at:

grit@snrky171.com

We will review the request and take appropriate action.

24. Links to Other Websites

This website may contain links to third-party websites, platforms, social media pages, payment providers, fulfillment providers, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

You should review the privacy policies of any third-party services you use.

25. Social Media

If you interact with SN’RKY 171™ through social media platforms, those platforms may collect information about your interaction according to their own privacy policies.

Messages, comments, follows, likes, shares, or other social activity may be visible depending on the platform and your privacy settings.

26. Use of SN’RKY 171™ Content, Images, Branding, and Materials

All SN’RKY 171™ content, including website content, product images, product mockups, photographs, graphics, artwork, logos, designs, written copy, slogans, social media content, videos, digital materials, branding, and any other material connected to SN’RKY 171™ or snarky171designs, is owned by or licensed to SN’RKY 171™ unless clearly stated otherwise.

No person, business, website, marketplace, social media account, online platform, offline publication, print material, digital file, advertisement, or third party may copy, reproduce, download, screenshot, save, modify, repost, redistribute, sell, resell, display, publish, upload, imitate, use commercially, or otherwise use SN’RKY 171™ content, images, designs, branding, wording, or materials without prior written permission from SN’RKY 171™.

This restriction applies online and offline, including websites, social media platforms, marketplaces, print materials, advertising, product listings, business pages, presentations, documents, and any other use connected to personal, commercial, promotional, or public display purposes.

Sharing SN’RKY 171™ content through normal platform features, such as liking, commenting, or sharing a post directly from an official SN’RKY 171™ social media account, is permitted only where the original source, branding, and context remain intact and the content is not altered, misrepresented, sold, claimed as your own, or used for commercial purposes.

Unauthorized use of SN’RKY 171™ intellectual property, content, images, designs, branding, or materials may result in removal requests, platform reports, takedown notices, legal action, or other remedies available under applicable law.

27. Email Deliverability and Service Messages

We may send important service messages related to orders, accounts, checkout, payment, shipping, policies, security, or customer support.

These messages are not marketing messages and may be necessary to complete transactions or provide service.

28. Business Transfers

If SN’RKY 171™ is involved in a business sale, merger, restructuring, transfer, acquisition, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

29. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technologies, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

30. Contact Us

For questions, requests, or concerns about this Privacy Policy or how personal information is handled, contact:

SN’RKY 171™ / snarky171designs
Email: grit@snrky171.com

31. Privacy Request Process

To help us respond to privacy requests, please include:

• your full name;
• your email address;
• your order number, if applicable;
• the nature of your request;
• enough information for us to verify and locate the relevant records.

We will respond within a reasonable time and in accordance with applicable law.